Dear Jim,

Thank you for the excellent services you provided in conjunction with the sale of our mother’s two properties. You were the perfect agent when it came time for our elderly mother to sell her homes in Oakland and San Leandro.

You readily assessed what work needed to be done to get both homes prepared for sale, and helped coordinate follow-through actions to stay on a timely schedule. You consistently referred highly qualified contractors and skilled crafts people, who competently completed all necessary repairs and upgrades, efficiently and economically.

My brother and I appreciated the patience and the respect you showed our mother, reflecting your understanding that these real estate transactions were difficult transitions for her. You were always responsive to our questions and concerns, and we felt well represented by your real estate sales knowledge and expertise.

You did an excellent job marketing each house, diligently pursuing all leads, and carefully scrutinizing every offer. You guided us well through the entire sales process so we could successfully close both sales in a timely manner.

Our family was very satisfied and grateful for your real estate services.

Yours Truly,

Janet M., Your Satisfied Client